In-house IT Service Manager – Belgium – 12 month Contract

  • Belgium
  • €70,000 - €80,000
  • Freiberuflich

Within our Infrastructure Department we are currently recruiting for the following IT Service Manager to work for an International end user Client whom are investing in a new IT implementation which started 9 months ago. Our client is a well-known brand within the Chemical sector who employ over 4,000 staff in 45 locations globally. Further vacancy details below:

 

Responsibilities

  • As an experienced IT Consultant, you are responsible for steering all service providers through a new install of a new IT system
  • You will be analysing new IT solutions especially within the CRM area
  • Take responsibility from the initial scope through to implementation and go-live of the requirements
  • Perform service reviews
  • Liaise with the service provider and guide them through the design phase
  • Analyse business process and customize a solution to meet the business needs
  • Be able to control and maintain quality
  • Define SLA’s
  • Traveling about 10%.

 

Requirements

  • University degree or equivalent qualification
  • 5 years of professional experience as an IT Service Manager or Project Manager
  • Knowledge in CRM solutions (Salesforce, SAP, Microsoft Dynamics)
  • Profound experience in Service Management
  • Low travel
  • Fluent language skills in German and English

 

Offer

  • Be the Project Manager supporting the Head of IT
  • Internal projects with low travel
  • Excellent salary and benefits package
  • International projects
  • Great team spirit and working environment

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